FAQ

Choose a topic: Delivery and payment


There is an error in the invoice, how can I correct it?

  • only small mistakes can be corrected on the VAT invoice, so-called typos in the company name or address. If there is an error on your invoice - write to store@knall.co.uk
  • If there is a different type of error in the invoice, eg missing or incorrect NIP - we will not be able to correct it.

[Legal basis: art. 88 of the VAT Act; art. 106b of the VAT Act]

Will I receive a invoice when buying from knall?

  • Yes, the invoice in an electronic form is attached to the .PDF file in a separate e-mail message
  • To receive a invoice for the company, you must fill out the form with the tax identification number when placing the order

How do I pay for my order?

You can pay for your order using:

  • Traditional bank transfer (the account number is on our tab contact)
  • Payment system( PAYU.PL) ONLINE or CARD
  • Payment system (PAYPAL) ONLINE or CARD

My promo code is not working, what should I do?

  • If you have a problem with the rebate code, send us an e-mail to store@knall.co.uk
  • The message should contain a discount code that does not work and no. Of your order