ODR Regulation
Attention to Customers: The European Commission offers a platform for online dispute resolution, serving as a bridge for out-of-court settlements between businesses and consumers seeking a fair resolution without resorting to litigation. We encourage you to familiarize yourself with this platform, accessible via the link http://ec.europa.eu/odr, which provides easy access to mediation procedures. However, please be informed that our company is currently not participating in dispute resolution proceedings before consumer arbitration boards and is not obligated to do so.